New Patients
When you walk into our reception area, it is our goal to make you feel relaxed and comfortable in our homely atmosphere. From filling out your initial paperwork to finishing your treatment with our dental team, you will experience a welcoming atmosphere that is anything but clinical.
You’ll be fully informed on all possible solutions when further services are required so that you can decide what’s best moving forward.
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Feeling Nervous?
We understand that some people have dental phobias. Even
if you may have had a negative experience in the past, rest assured that our team is here to put you at ease and make you feel confident that you’re in excellent hands. We’ll explain what we’re going to do before starting, making sure that you are ready to proceed.
Cancellation Policy
When you book an appointment with Dentist @ Westleigh, we allot that time exclusively for you. A dentist, staff and resources will be allocated for your dental treatment for that time slot. We know your time is valuable, and ours is too. Out of respect for our staff and our other patients, we ask that you give us a minimum of 24 hours notice if you need to cancel an appointment so that we can reallocate your appointment time to any waiting or emergency patients.
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If you need to cancel your appointment:
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Please call us on (02) 9446 5500 or mobile 0410 619 276.
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We require a minimum of 24 hours notice.
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Late notice or failure to attend your appointment may incur a cancellation penalty. Cancellations with less than 24 hours notice or FAILURE TO ATTEND WITHOUT NOTICE incur a short notice cancellation fee of $50 at the discretion of management. Cancellation Fees are non-refundable.
PAYMENT OPTIONS
When it comes to covering the cost of your dental care, we offer a variety of flexible payment options to suit your needs.
Child Dental Benefits Schedule (Medicare) accepted *conditions apply
Department of Veterans’ Affairs Gold Card accepted
HICAPS for on-the-spot processing
Credit (Amex, Mastercard, Visa), Debit, Eftpos
All Health Funds are welcomed
PAYMENT PLANS
Affordable dental care made easy with our flexible payment plans tailored to fit your budget.
Medical Bulk Billing for Children *conditions apply
The Child Dental Benefits Schedule (CDBS) is a program for eligible children that provides up to $1,095 in benefits (the benefit cap) over a relevant two calendar year period for basic dental services. Services that receive a benefit under the program include examinations, x-rays, cleaning, fissure sealing, fillings, root canals, extractions and partial dentures. However, benefits are not available for orthodontic, cosmetic dental work or any services provided in a hospital. Claims under the CDBS are processed by Services Australia.
Which children are eligible for CDBS?
A child is eligible if they are:
• eligible for Medicare, and
• aged 0-17 years at any point in the calendar year, and
• receive a relevant Australian government payment, such as Family Tax Benefit Part A, at any point in the calendar year.
For more information, click here. Or contact us on 02 9446 5500
